Lifetime labor warranty
Short answer: Faith Auto Glass gives a lifetime warranty on labor for as long as you own the vehicle. It covers air leaks, water leaks, loose moldings and trim and workmanship defects, but not new damage such as a later rock chip[1].
What does the warranty cover?
The shop’s warranty page reads: “We offer a lifetime warranty on all labor — covering air leaks, water leaks, moldings and trim coming loose, and any workmanship defects — for as long as you own the vehicle”[1]. The About page repeats that every installation is “backed by our lifetime labor warranty, for as long as you own the vehicle”, and the home page says the shop stands by its repairs “against water leakage, air leaks, or any other problems related to the repairs”[2][3].
| Item | Covered? | Source |
|---|---|---|
| Air leaks and wind noise from the installation | Yes | [1] |
| Water leaks | Yes | [1] |
| Moldings and trim coming loose | Yes | [1] |
| Workmanship defects | Yes | [1] |
| New damage, such as a later rock chip or accident | No: treated as a new repair | [1] |
| Manufacturer defects in the glass | Under the glass maker’s own warranty; the shop offers to help file | [1] |
| Transfer to a new owner | Not stated; the term runs “as long as you own the vehicle” | [1] |
What is outside it?
The page is plain that the warranty “covers our installation, not new damage: a fresh rock chip or accident after the fact is a new repair, not a warranty claim”[1]. Defects in the glass itself, such as distortion, delamination at the edge or a flaw in the frit band, fall under the glass manufacturer’s warranty. The shop says it is “happy to help you file” such a claim[1].
Why a labor warranty, not a glass warranty?
Most problems after a glass job trace to the installation rather than the glass: a gap in the urethane bead that lets water in, a clip that was not replaced, a molding that lifts at speed. Those are the failures this warranty names. A rock chip, by contrast, is new damage, and in Texas it is usually a comprehensive insurance matter; the Texas Department of Insurance lists damage from “flying gravel” and hail among the things comprehensive coverage pays for[4]. See glass claims in Texas.
How is a warranty claim made?
The page says: “If something isn’t right, just give us a call or stop by the shop and we will make it right for you immediately”[1]. No claim form, receipt rule or time limit is published. Keeping the invoice, which shows the date, the glass part number and the vehicle, makes any later claim simpler.
How should a driver read any shop’s warranty?
- Check whether it covers labor, glass or both.
- Check whether it names leaks, wind noise and loose trim, the most common faults after installation.
- Check whether it ends when the car is sold.
- Ask whether calibration of driver-assistance cameras is included or warranted; this shop’s page does not mention it[5].
- Get the terms in writing with the invoice.
Has the wording changed?
The page’s structured data shows it was first published in 2013 and last modified on 1 July 2026[1]. A 2 March 2026 press release issued by the business described the same lifetime labor warranty covering water leakage, air leaks and installation issues[6].
Citations
- ^ a b c d e f g h i j k l m Faith Auto Glass Warranty. Faith Auto Glass (faithautoglassdallas.com). Seen 9 November 2026.
- ^ About Faith Auto Glass. Faith Auto Glass (faithautoglassdallas.com). Seen 9 November 2026.
- ^ Faith Auto Glass Dallas: Windshield Replacement & Auto Glass Repair (home page). Faith Auto Glass (faithautoglassdallas.com). Seen 9 November 2026.
- ^ Auto insurance guide. Texas Department of Insurance. Seen 9 November 2026.
- ^ Understanding the Importance of Calibration: What are the Facts?. Auto Glass Safety Council. Seen 9 November 2026.
- ^ Faith Auto Glass Celebrates 26 Years of Windshield Replacement (release dated 2 March 2026). Press Advantage via FinancialContent. Seen 9 November 2026.
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Reader questions
Does the Faith Auto Glass warranty cover new rock chips?
No. New damage is a new repair, not a warranty claim.
Does the warranty transfer if I sell the car?
The shop says it lasts for as long as you own the vehicle; transfer is not mentioned.
What if the glass itself is defective?
The glass maker’s warranty applies, and the shop says it will help you file.